The admin team at Cos Lane consist of Louise, Jane, Caroline, Lynne, Heather, Pamela, Anna, Alison and Joanne. They support the clinical staff and are often the patients' first contact with the practice. They will assist you with queries, book appointments, process prescription requests, give out results information and many other administrative duties. Please assist them when you speak to them by explaining clearly what you would like and answering any questions they have for you as they need information from you to make sure you get the correct information and services you require. |