Repeat Prescriptions

You can order your prescription in the following ways:-

1/ Using EMIS patient Access.  This is the easiest way to order repeat medication.  Please telephone the surgery to get this set up for you.

If you have any problems with EMIS patient access please click on the follow link for help

https://support.patientaccess.com/signing-in/sign-in-or-register-using-two-factor-authentication

2/ You can post your request in our letterbox at the front door.

3/ You can send your request in the post to us.

DO NOT COME INTO THE PRACTICE TO DELIVER YOUR PRESCRIPTION TO THE RECEPTIONIST, PLEASE POST IN THE BOX AT THE FRONT DOOR.

IF YOU HAVE ANY QUERY WITH YOUR PRESCRIPTION PLEASE TELEPHONE THE PRACTICE, DO NOT ATTEND THE PRACTICE TO DO THIS.

Some pharmacies may also offer a re-order service.

It is your responsibility to order your medication at least 5 working days in advance.

Medication Reviews

There are occasions when you will need to be reviewed by a clinician before further medication will be prescribed to you.  Please ensure you book these appointments in plenty of time to ensure there is no delay to the issue of your next prescription.

Cost Effective Prescribing

Limitations to NHS budgets make it essential for us to be as cost effective in our prescribing as possible. The NHS loses huge sums of money because of inefficiencies of prescribing systems and we have to look at this all the time. There are some things you can do to help us with this:

• If you are receiving a prescription for medicine which you no longer take please let us know
• If your prescription means that you accumulate large stocks of one item before you need the rest, please let us know

From time to time we may need to substitute one item on your repeat prescription for another. Sometimes this is done because a medicine is no longer available or has been upgraded. Sometimes it is because there is a similar medicine which is more cost effective. If this happens you will be informed.

Serial Prescriptions

A serial prescription is a prescription for medicine(s) you need to treat a long term condition, they can be issued for up to 48 weeks and the prescription is stored at the pharmacist.  This means you would only need to visit the pharmacist for your repeat medication during this time and you don't need to remember to keep reordering it from your GP.  For more information please see the attached leaflet.  If you are interested please speak to your GP, Advanced Nurse Practitioner or pharmacist.

Serial Prescriptions Leaflet